3326 Durham-Chapel Hill Boulevard, B-130, Durham, North Carolina  27707
greg@gregcheney.com | 919-351-5071
© 2019 by Gregory Cheney, LMFT, PLLC  |  All Rights Reserved

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Online Therapy

I provide online therapy for individuals and couples. I help people who feel stuck, misunderstood, and disconnected experience life in a new way. I often use a scientifically--validated approach called Emotionally Focused Therapy (EFT) as a means to guide our sessions. This often leads to experiences that result in understanding, connected relationships, and healing. Although EFT is scientifically--validated, it seems science has discovered how God has created us to connect. It is in this sacred space I help couples move towards their goals.

Clients engaged with me in online therapy experience a connected, face-to-face session where movement towards their goals is a common occurrence. Many clients have become frustrated and overwhelmed with several barriers that tend to create significant challenges finding or  maintaining regular appointments at a traditional physical office. Commuting, traffic, and driving distances seem to be a common challenge. Trying to find a counselor within a reasonable driving distance can also be difficult. When combined with a busy commute this can add more stress than help to an already challenging situation.

 

Other significant barriers include scheduling around work, childcare, and the daily logistics of life. In order to reduce these barriers I provide online counseling in a private place of your choosing that helps to minimize the logistical challenges of attending regular counseling sessions.

 

Confidential and encrypted online video-conferencing platforms make online counseling possible. These platforms are similar to using FaceTime and Skype, but have an encrypted, confidential connection that can be used with tablets, laptops, desktops, and smartphones. Research has shown that outcomes for online counseling is on par with traditional, in-office counseling. See below for more information about online counseling and FAQ.

 
An Introduction to Online Therapy

Does online therapy actually work?

A recent review was conducted* of research studies that compared online therapy to traditional, in-office therapy. Evidence-based therapy models were used. The review showed both online therapy and in-office therapy produced similar outcomes for clients. A couple of those studies actually showed upon follow-up that online clients experienced a greater reduction in symptoms than in-office clients.

*Berryhill, B., King, M., Betancourt, A., Ruggles, H. (November/December 2018). Telehealth Research: Videoconferencing in the Treatment of Anxiety and Depression. Family Therapy Magazine, 28-31.

 

What technology do I need?

Online counseling works best with a good internet connection with a computer, laptop, or other connected device. You will also need a webcam or built-in camera on the device that can be used in a comfortable place to talk in private without interruptions.

How will we connect online?

Once your appointment is set you will receive all the information you need to get set up via email. You will receive access to my HIPAA compliant, online client portal where there will be some initial paperwork to fill out. You will also receive a link to our online meeting before your appointment. 

How do I know if it's right for me?

For most people, it's simply a preference between meeting your therapist in-person or whether you prefer the connivence of meeting in the comfort of a private space of your choosing. You may also prefer online counseling if commutes and busy schedules are challenging. There are some situations where online counseling is not the best option. I'll talk through this with you. If online counseling is not the best option I will help you find a local, in-person counselor to meet your needs.

What you need to know before choosing online counseling:

Here is a great article by the American Psychological Association (APA) on this topic.

If you have additional questions about online counseling please

schedule a free 15-minute phone consultation.

Frequently Asked Questions

Are you accepting new clients?

Yes, I am currently accepting new clients for online counseling who are residents of North Carolina. 

How long/how often will we meet?

Sessions are based on the 50-minute counseling hour and are scheduled once a week usually in the evenings or on the weekends. I find that weekly sessions are the ideal amount of time to experience change without losing momentum in counseling. However, frequency of sessions can be increased or decreased based on your need, preference, and availability. The overall length of treatment can vary significantly based on you and your goals. It is my priority to help you achieve your goals as quickly as possible, while still striving to create deep and lasting change. Click here to schedule now.

Is counseling confidential/secure?

It is my highest priority to maintain confidentiality and security of my clients. I strictly adhere to regulations and use only HIPAA compliant platforms for online counseling.

What payment options are available?

Session fees are securely processed through my online client portal payment system using your credit card. Session fess are paid at the time of service. Click here to schedule now.

Do you take insurance?

I do not bill directly to insurance and am considered out-of-network for all insurance providers. Session fees are paid at the time of service, but I can provide an invoice that you may use to seek reimbursement for services.

I encourage you to weigh the benefits of not using insurance (for example, you do not require a mental health diagnosis to engage in counseling; you have greater freedom to choose the therapist that is the best fit for you; you have increased privacy and confidentiality) and the benefits of using insurance (for example, you may pay less out of pocket for counseling after deductibles are met).

If you are considering using insurance I encourage you to contact your insurance company to inquire about coverage. The following questions may be helpful to ask: Do I have mental health coverage? Is telemedicine/telemental health/online counseling covered? How many sessions are covered? What coverage is available for out-of-network providers?

Don't see your question here?

Click here to ask your question directly or to schedule your appointment.